FAQs

Q: How do I choose the right size collar for my dog?
A: To ensure the perfect fit for your dog's collar, measure your dog's neck with a flexible tape measure, leaving enough room to comfortably slide two fingers under the tape. Check our size guide on each product page for recommendations based on neck measurements and dog breeds.

Q: What materials are your dog collars and leads made from?
A: Our range includes products made from high-quality, light weight, durable, polypropylene webbing. Each product page provides detailed information about the materials used if different.

Q: Are your dog accessories washable?
A: Many of our collars and leads, are designed to be easy to clean. For specific care instructions please see care card supplied with product, please contact us for any further information or copies.

Q: How can I adjust the collar to fit my dog comfortably?
A: Our collars come with adjustable straps to ensure a snug and comfortable fit for your dog. Simply slide the buckle for larger or smaller adjustments. Always ensure you can fit two fingers between the collar and your dog's neck for safety and comfort.

Q: Do you offer personalised collars and accessories?
A: Absolutely! We offer a variety of personalisation options, get in touch with us through our Contact Us Page to discuss in more detail.

Q: How do I choose the right type of lead for my dog?
A: The right lead depends on your dog's size, temperament, and your walking environment. For example, retractable leads offer more freedom in open spaces, while shorter, fixed-length leads provide more control in busy areas. Check out our Sizing Guide to Choosing the Right Lead for more tips.

Q: Are your products suitable for puppies?
A: Our range of products are suitable for puppies of all sizes, please refer to our Sizing Guide.

Q: How often should I replace my dog's collar or lead?
A: We recommend inspecting your dog's collar and lead regularly for signs of wear and tear. Replace them if you notice any fraying, breaks, or if the hardware is no longer functioning properly to ensure your pet's safety.

Q: Do you offer products for large breeds?
A: Yes, all our products are suitable for large breads.